If it's still covered under Applecare, which you are implying it is, then I would make an appointment straight away for Apple to look at it. Computers do tend to get hot when experiencing heavy CPU and GPU usage but it's extremely rare that a Mac will actually shut down through overheating. If your Mac is overheating there could be an underlying fault somewhere. This can be a symptom of something faulty on the Logic Board. When you say it " crash my whole computer as if it is having a RAM Issue" do you mean a kernel panic? That's when suddenly an information box will appear on your screen telling you to restart your Mac. You can either do this in game or you can delete the Options.ini file from Documents > Electronic Arts > The Sims 4 and let the game reset itself to the default graphics settings. The first thing you should do is lower your graphics settings. The graphics card is integrated so is never going to be ideal for gaming. "burning CPU" or "Burning through CPU" meaning it was using more than 50% of the CPU.Īnyone have any ideas on what I can do? My computer works fine normally, I just want it to stop crashing, so I can play sims are known performance issues in The Sims 4 with the Intel HD 4000 graphics card you have. txt file is connected to sims4.Īpple and I think it has to do with programming because when it crashes (and we went through the logs), the computer (today at least) reported that Sims4 was using too much of the CPU i.e. Especially since it comes up when I search for sims 3 in my computer files, though this. The apple guy and I looked at that and he seemed kinda concerned but asked me to ask EA about it. The only thing we can think of is that its the programming? There is also this file on my computer called lastException. I have contacted Apple three times about it and we have ruled out RAM issues, and Overheating. Ive tried almost everything on the site, and I have contacted EA Once (I am going to contact them again next time the support center is open, I know the hours). So While im playing Sims 4 on my Macbook 13inch mid 2012, itll crash randomly and crash my whole computer as if it is having a RAM Issue. Information, Guides and Announcements for the EA app.
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